Caring Medical Centre is a bulk billed clinic which aims to provide rural GP health care in a city environment.
We endeavour to give patients the time and support they need, as much as possible
DR JOANNE WOODFORD IS STARTING ON 5th APRIL 2019!!.. She will be working Wednesday, Thursday, Friday, from 10am - 2pm. She will have call up appointments like after hours (see below) but also some regular booked appointments..
Our appointment system works on a different model of care for our after hours General Practice.
Caring Medical is essentially a call up service - you call in, and we place your name on the list.
We triage sick people, small children and elderly patients and take account of their circumstances.
Thus, if you have a recent accident or serious health issue, let the receptionist know when you ring.
If it is more appropriate for you to go to hospital, they will check with the doctor and let you know the decision. Otherwise, they will get you in as soon as possible.
Basically, we keep seeing people until they stop wanting to come.
If you ring up and are happy to stay awake, then we will see you on that day.
If you are unable to attend your appointment when we call back, the receptionists will negotiate a time that better suits you.
We try to minimise numbers in the waiting room - this way, you can get on with your busy life; there is less risk of cross infection from other people in the waiting room; and everyone doesn't get grumpy being in the same small space.
However, there will be times when people take longer than expected. All we ask is that if you want us to give you as much attention as you need, you try to be patient with others needing time as well.
During Office Hours: (Mon to Friday 9am - 4pm)
We have a receptionist on duty to assist the allied health staff. The receptionist cannot book patients for the next shift, as this would defeat the call up system.
We are an after hours medical centre, with hours as listed. Should you ring at other times, the phone will be directed to our message system. There is no facility to leave us a message. A recorded message will notify you of our hours and any changes in our opening hours or days for the month, emergency contact details and other important information. If your call goes to this system during our operating hours, it means the receptionist is busy and unable to take your call. Please hang up and try again.
If there is a medical emergency please call 000.